Martkos IT Ltd Privacy policy.

Our contact details

Name: Mark Lilley
Address: Optionis House 840 Ibis Court, Centre Park, Warrington. UK
E-mail: mark.lilley@martkos-it.co.uk

The type of personal information we collect

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • That you have subscribed to our company mailing list.

  • You have contacted us via our website contact form or directly by email or phone.

We use the information that you have given us in order to send you marketing information (where you have subscribed to the mailing list) or to make contact to answer your enquiry.

We may share this information with mailchimp.com and zapier.com which we use to email our marketing information to you and inform us that you have contacted us via our websites contact form.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting mark.lilley@martkos-it.co.uk

How we store your personal information

Your information is securely stored on the mailchimp.com CRM, locally a networked encrypted disk and encrypted in Google drive (as an off site backup).

We keep your name, email and phone number (where appropriate) from our website contact form for 1 year or less dependant on how quickly your enquiry is answered. We will then dispose your information by deleting it from our encrypted disk and Google Drive.

We will retain your name and email on our mailing list until you unsubscribe or ask us to remove it. The data will then be deleted from the mailchimp.com CRM.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at mark.lilley@martkos-it.co.uk and Optionis House 840 Ibis Court, Centre Park, Warrington. UK if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at Martkos IT Ltd, mark.lilley@martkos-it.co.uk, Optionis House 840 Ibis Court, Centre Park, Warrington. UK.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk